With more than 1,100 employees across 40 countries, GGB is a tribological leader helping minimize frictional loss through plain bearing and surface engineering technologies. With manufacturing facilities located in the U.S., Germany, France, Brazil, Slovakia, and China and a global supply chain of local sales offices and distribution centers, we serve customers anywhere in the world while providing comprehensive local support and quick deliveries. Plus, our customers can depend on a local contact who is able to speak their language even when technical support is needed.
At GGB, we aren’t afraid to take risks for our customers. We are passionate about the work we do and believe that same passion contributes to the level of innovation that can enhance human potential. We take pride in working closely with customers in the early stage of a design to think broadly and boldly, and to expand beyond traditional surface engineered solutions. We offer reliable partnerships based on trust, compassion, determination, collaboration and respect
To embrace our full potential and create true partnerships, we uphold values of safety, excellence, and respect. These values inform every action that happens at GBB—at all of our locations across the globe—in our pursuit of establishing a collaborative and creative environment with the highest standards of safety in the industry.
SAFETY Focused on creating a secure, healthy work environment for all, we view safety as an essential value at all levels of our business. As our safety performance continuously improves, we believe leadership and a well-defined, proactive safety process can prevent every accident.
EXCELLENCE We pursue excellence every day through customer service, manufacturing, processes and innovation—aiming for the best, in all levels of our business. By combining best practices and the best in quality management, our world-class manufacturing plants have been certified in quality and excellence according to ISO 9001, IATF16949, ISO 14001, ISO 50001, AS9100D/EN9100, and OHSAS 18001.
RESPECT It all starts with respecting one another; believing in our individual talents coming together in pursuit of our company’s goals. Where independence and freedom of thinking help bring out the full potential of everyone. Our teams collaborate with mutual respect, regardless of background, nationality or function. Through respect and diversity, everyone at GGB grows. We broaden each other’s perspective and learn from one another.
With over a thousand global employees, we foster workplace environments based on trust, compassion, determination, collaboration and respect—embracing the potential of everyone. GGB supports the idea of The Dual Bottom Line, a progressive business model that focuses on individual personal accomplishments and well-being in addition to fiscal performance. Because when employees have the autonomy to focus on their development and goals—pursuing what fulfills them to achieve their full potential—the entire company benefits.
Discover your Future
We’re always looking for motivated, talented people to join our worldwide organization to help push the boundaries of possibility alongside us. GGB is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ***, national origin, disability, or protected veteran status.
URGENT REQUIREMENT FOR CUSTOMER SERVICE EXECUTIVE BHOSARI MIDC !
Position: Customer Service ExecutiveJOB LOCATION: BHOSARI MIDC, PUNEExperience: Min 3 yearsCTC: Open / NegotiableIndustry: ManufacturingJOB RESPONSIBILITIES:Support existing customers assigned by company1.Key contact person between customers and GGB internal, establish and maintain good customer relationship2.Regular communicate with customer on their demand/forecast and update internally for planning and inventory/safety stock management.Forecast consolidation and analysis3.Customer purchase order checking, inputting and confirmation timely, ensure the accuracy of data and customer requirements are properly conveyed internally.4.PO execution and delivery follow up, follow up pastdue orders to ensure OTD5.Assist finance department for customer credit control, follow up A/Rs to improve the DSO and account profitability6.Customer complaint handling, RMA coordination7.Documentation and filing per ISO / TS requirementContinue to embrace, implement and analyse gaps toward the path of excellence in our commercial activities1.Use ERP System according to GGBs expectations and ensure this tool is used according to the given guideline2.Can see the big pic, proactively coordinate activities cross functionally or with GGB global as they relate to applicable accounts3.Challenge and take initiatives to improve the current process, and achieve better customer experience4.Be innovative and creative to enhance the ability of business development and customer oriented solutions
Supporting &Marketing activities1.Co-ordinate conducting exhibitions, seminars2.Co-ordinate publishing of articles, ads with magazine3.On-line registration and up dation of B2B portals4.Check & revert with quote on online (B2B) portal enquiries5.keep watch on misuse of GGB Brand name by competition6. Admin Task - hotel booking, car booking, conference arrangements, visa invitation etc.QualificationMust have1.Graduates or Post Graduates, commerce or Engineering as minimum2.Basic command on English (both written and reading), Communication skill3.Minimum 3 years of experience in Customer support as Key Accounts Management4.Strong Knowledge of SAP system, on hand experience5.Flexible and customer oriented6.Good at data analysis, reporting7.Good command on excel, word, PowerPoint8.Strong experience with import and export Procedures9.Experience in supporting marketing activitiesNice to have1.Knowledge of Indian Tax system2.Operating Tally software3.MBA with marketing specialization4.Knowledge of Quality systems and documentationBehaviourMust have1.Positive - 'Can do' attitude with Courage and Perseverance2.Take responsibility and ownership, Self-driven with Passion3.Follow Commitment and Integrity4.Follow Safety procedures and code of conduct as per company guidelinesNice to have1.Courteous and Friendly2.Self-awareness3.Out of the box thinkerABOUT THE COMPANY: Company is a German MNC in bearing technology. It has production facilities in the U.S., Germany, France, Slovakia, Brazil and China. The company manufactures metal-polymer bearings, engineered plastics bearings, fiber reinforced composite bushings, metal and bimetal bearings & thrust plates and bearing assembliesAPPLY NOW !!!