Increase revenue streams from the existing accounts as per targets laid down by the HOD through new business alliances / cross-selling & up-selling.
Ensuring quarter on quarter revenue forecast & growth for the managed account.
Follow up on outstanding transactions.
Ability to track opportunities and take correct measures leading to closure
Ensuring timely management of client receivables.
Focusing on expanding services portfolio of key accounts by selling additional & new services other than the one already extended to the managed account
Effectively address client satisfaction, renewal and escalation issues of managed accounts until resolved.
Develop a strong understanding of clients’ marketing and business objectives and drive high-level strategic plans and objectives.
Create new sales tools including marketing presentations for managed clients.
Identify, develop and build differentiators in client offerings.
Managing project delivery & quality standards as set by the HOD
Ability to write Proposal, Draw Estimates and Timelines for Projects
Direct annual budgeting and planning process with HOD.
Increase the effectiveness and efficiency of direct reportee, follow best practices, manage & train direct reportee.
To support & act on the team responsibilities in the absence of HOD.
Create a healthy environment within department.
Managing internal and external processes including, departmental MIS, SOP & Forecasts for managed accounts on weekly and monthly basis.
Ensure Customer Service follow-up methods and procedures are complete and meet time standards.
Create method to provide feedback and Quality Assurance.
Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
Take over the responsibilities in the absence of HOD.
ABOUT THE COMPANY: Company is a digital advertising Company and also offers complete range of marketing services like Digital Marketing, Creative Services, Event Services, Integrated Marketing, Brand Activation etc.
IF INTERESTED, please reply with updated CVs asap. Please mention current and exp ctc and notice period.