Fri, Nov 01 | http://WWW.DBSMINTEK.COM

Tele Caller !

customer care service inbound outbound process
Registration is Closed
Tele Caller !

Time & Location

Nov 01, 2019, 10:30 AM – Nov 06, 2019, 5:00 PM
http://WWW.DBSMINTEK.COM, EL 73, TTC INDUSTRIAL AREA OPPOSITE ARAMEX, GHANSOLI, MAHAPE, NAVI MUMBAI NAVI MUMBAI MAHARASHTRA 400710 India

About the Event

  • Answer incoming calls from  customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction.
  • Ensure adherence to product scripting in all customer communications.
  • To attend and respond to customer chat or emails and written request when required.
  • Fault resolution and raising tickets to the respective departments.
  • Manage and maintain product related data bases in line with process KPIs.
  • Ensure quality of data capture from customers.
  • Support all other departments with any other specific business tasks. 
Registration is Closed

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